Terms & Conditions

Livie & Luca Text Alerts SMS Terms & Conditions

You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages from Livie & Luca, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. Msg & Data rates may apply.

If you have opted in, Livie & Luca text alerts provides updates, information, promotions, specials, and other marketing offers via text messages through your wireless provider to the mobile number you provided.

Message frequency will vary. Livie & Luca reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Livie & Luca also reserves the right to change the phone number from which messages are sent. You acknowledge that any messages, including any STOP or HELP requests, you send to a shortcode or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

Livie & Luca, its service providers and the mobile carriers supported by the Livie & Luca text alerts are not liable for delayed or undelivered messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. Not all mobile devices or handsets may be supported, and the messages may not be deliverable in all areas.

You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number. 

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You also agree to our Privacy Policy.

Livie & Luca reserves the right to terminate or change our text alert program at any time. If we change the terms, your continued enrollment following such changes shall constitute your acceptance of such changes.

Any promotional offers via Livie & Luca text alerts are subjected to change and end at the discretion of Livie & Luca, are non-transferable and not valid on previous purchases, purchases of gift cards, taxes, or shipping & handling charges, unless specifically noted. Offers are valid only on livieandluca.com. Livie & Luca in its sole discretion may refuse to redeem any promotion code or offer that it believes in good faith to be fraudulently or improperly obtained and/or that has not been redeemed by the intended recipient of the promotion code or offer. Livie & Luca in its sole discretion reserves the right to invalidate and/or not honor promotion codes or offers that are obtained through any party other than Livie & Luca, including, but not limited to, through third-party sites. Any promotions/coupons etc received through Livie & Luca text alerts cannot be used in conjunction with other promotional offers.


Text the keyword STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to our number to cancel. After texting STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or  QUIT you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include one of the keywords STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT and agree that Livie & Luca and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive messages from Livie & Luca through any other programs you have joined until you separately unsubscribe from those programs.


Text the keyword HELP or INFO to our number to return customer care contact information.

Customer Care

If you are experiencing any problems, please visit https://www.livieandluca.com/pages/contact-us and submit the form with details about your problem or your request for support, or email info@livieandluca.com


This message program is a service of Livie & Luca, located at 1423 Broadway PMB 170, Oakland, CA 94612.