Frequently Asked Questions

Q: Are Livie and Luca shoes true to size?

A: L&Ls have US-based sizing and run true-to-size compared to our size guide. But we always encourage measuring little feet using our tips & tricks and comparing to our size chart to determine best fit because every foot is different. Use our Printable Fit Guides to narrow down best size for your little one.

Q: Are Livie and Luca shoes washable?

A: A selection of L&Ls can be safely washed on a gentle cycle in cold water using non-phosphate detergent. Be sure to check the product listing for each style on our website to determine if it is labeled as machine washable.

Q: Where are Livie and Luca shoes made?

A: Our shoes are made in China and Vietnam; our factories were handpicked by our owner to make sure there were ethical working environments and safety conditions. We tour all of our factories to make sure they are following proper safety procedures and maintaining our quality standards.

Q: Where can I read Livie and Luca shoes reviews?

A: L&L Reviews are available for each product on our website. When on a product page select the 'REVIEWS' tab to see what our customers are sharing about our styles!

Q: Do Livie and Luca shoes run big?

A: L&Ls generally run true-to-size but because every brand is different we always encourage measuring the foot using our tips & tricks and comparing to our size chart to determine best fit. Our sole specific Printable Fit Guides are another great way to narrow down best size for your little one.

Q: Do Livie and Luca run small?

A: L&Ls generally run true-to-size but because every brand is different we always encourage measuring the foot using our tips & tricks and comparing to our size chart to determine best fit. Our sole specific Printable Fit Guides are another great way to narrow down best size for your little one.

Q: How to clean Livie and Luca shoes?

A: L&Ls are made from premium leathers and textiles, providing uncompromising quality and exceptional durability, but these fine materials do require special care. Our Care Guide will help you keep your Livie & Luca shoes clean and in top condition. Find your shoe material type via the link and follow the instructions given.

Q: Where is Livie and Luca located?

A: Our owner, Mitzi, founded L&L in the Bay Area in 2005. Since then, our team has spread out across the country, from California to Florida and many places in between. We ship out of Alabama.

Q: Where to buy Livie and Luca shoes?

A: You can visit our website livieandluca.com to see all our latest releases as well as sale items.